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Privacy Policy for Coupons Duniya

This Privacy Policy (“Policy”) describes the information which Coupons Duniya, a KSP Digital Tech LLP (“We”, “Us”, “Our”, “COUPONS DUNIYA”) collects from You when You visit, download, access, and/or use this website, mobile applications, m-web, (“Website”) for delivery of information, products, offerings, subscriptions and/or content via any mobile or internet connected device or otherwise through our Website (collectively the “Services”).

This Policy is to make You aware of the procedures adopted by Us with respect to collection, use, storage, processing, disclosure and protection of any information provided by You, in the capacity of an individual, a guest user, browser and/or representative of an entity, who uses our Services (“User” or “You/r”).

This Policy is to be read in conjunction with Our Cookie Policy and Terms and Conditions. By providing your consent to use our Services, You agree to be bound by the Terms and Conditions and this Policy.

Please keep in mind that when You provide information to Us on a third-party site or platform (for example, via social media login), the information We collect through those third-party sites linked with Our Websites is covered by this Policy, and the information the third-party site or platform collects is subject to that third party's privacy practices. Our Websites may contain links to other sites not owned or controlled by Us and We are not responsible for the privacy practices of those sites.

All capitalized terms used and not specifically defined herein shall have the meaning ascribed to such terms under the Terms and Conditions, Cookie Policy and/or any applicable laws.

What happens to Your data collected by Us prior to May 25, 2018?

If Our systems can identify from the information We possess that such information belongs to a User from the EU region, then We shall drop You an email informing You about the data We possess and seek Your consent to continue storing and processing the information. If You have any query, then You can contact Our Grievance Officer at the email address provided below.

In case You choose to withdraw Your consent, We will delete Your information but We may choose to archive and retain some information for legal purposes. Once such information is archived, We will not use it for any purpose and shall disclose it only to comply with any applicable law, court order, or request from governmental authority or law enforcement agencies.

In some cases, the Website may have stored some of Your information on Your device (computer, mobile, tablet). You will have to delete such information from Your device manually. If You have accessed the Website from multiple devices, then You will have to delete the information stored on each of such devices manually.

User Consent

By using Our Services (for example, when You register for an account, enter a contest or promotion, communicate with Us, on Our Websites or through social media), You agree to provide consent to Our collection, use and sharing of Your personal information as described in this Policy. In some cases, particularly if You reside in a country governed by a data protection regulation, We may ask You to provide explicit consent to access Our Services before proceeding for further operations.

Accessing Website and Services through VPN

You should not access or use the Website or Services by means of any mechanism or technology which conceals Your actual geo-location or provides incorrect details of Your location (for example, using a virtual private network (VPN) or proxy server). We will not be responsible or liable for any collection, storage or processing of Your personal information or data if You use any mechanism or technology to access or use the Website or Services which conceals Your actual geo-location.

1. Collection and Use of Personal Information

Information Collected at the time of registration on Our Website. When You register using Your web accounts, including, without limitation, Facebook or Google account, We retrieve the following information from Your account(s) to continue to interact with You and to continue providing You the Services. Information that We collect includes, but is not limited to:

  • First/Last Name
  • E-mail id
  • Mobile No.
  • IP Address
  • Public profile information (Facebook, Google+ and LinkedIn) on linking of social media accounts.

Information collected when You use Our Mobile Application. When You download Our mobile application We may collect, including but not limited to, the below information from You:

  • Email ID
  • Mobile number
  • Location/IP address for geo-locating accurate up to 300 meters
  • Device ID
  • SMS for OTP

Information You provide to Us voluntarily. If You send Us personal correspondence, such as emails or letters, or if other users or third parties send Us correspondence about Your activities or postings on the Website, We may collect and store such information. Post registration we give you the option to share further details such as gender, date of birth, marital status, city, and Debit/Credit card bank names as part of your profile information. This helps us show you relevant offers.

We may collect additional information at other times, including but not limited to, when You provide feedback, modify Your content or email preferences, respond to surveys, provide comments, or communicate with us.

2. Information automatically collected while browsing/navigating through the Website

Cookies. The Website uses cookies and other similar technologies which are necessary to its functioning and to provide the Services. Some of these cookies are essential for us to provide you with the Services. Except as otherwise specifically covered under this Policy, We do not automatically collect Your personally identifiable data through these cookies.

Do Not Track. The Website and Services currently do not process or respond to “Do Not Track” requests/signals which some internet browsers have the ability to send out.

3. Inferred Information through usage and log data

We may track certain information about You based upon Your behaviour while You avail the Services. We use this information for conducting internal research on our Users' demographics, devices, interests, and behaviour to better understand, protect and serve Our Users. We may also use Your information:

  • To evaluate Your interest for various genres of content, services and offers;
  • To perform analytics and conduct customer research, to determine Your interest, for identifying content that generates sales and to analyse traffic patterns.
4. Information We collect from third parties

We may receive information about You from other online sources. We may add it to Our account information system and treat it in accordance with this Policy. We use Google Analytics, among others, to track user behaviour on our website. The reports are anonymous and cannot be associated with any individual personally identifiable information that you may have shared with us.

If You link, connect or login to Your account with third-party services they may send Us information such as Your registered e-mail id and public profile information from such third-party services:

  • Facebook – Email ID and public profile information which includes name, profile picture, age, gender etc.
  • Google – Email id, language preference and age.
Disclosure to Third parties

Service Providers. The Application may include links to other websites or applications. Such websites or applications are governed by their respective privacy policies, which are beyond Our control.

Legal. In the event we are merged with or acquired by another company, or in case of re-organization or re-structuring of business, We and Our affiliates may share Your personal information, wholly or in part, with another business entity. We may also disclose Your personal information to third parties in order to enforce or apply Our Terms of Service, to respond to any claims, to protect Our rights or the rights of a third party, to protect the safety of any person or to prevent any illegal activity.

Business transfers. We provide personal information to Our affiliates and other trusted businesses or persons to process it for Us, based on Our instructions and in compliance with Our Privacy Policy and any other appropriate confidentiality and security measures.

Purposes and Lawfulness of processing

We will only collect and process personal data about You where We have a lawful basis. We use and share personal data collected through the Services internally and with third parties to provide, analyse, administer, enhance and personalize Our service and marketing efforts, to process Your registration, to provide You Services, and to communicate with You. For example, We use information to:

  • Analyse and understand Our audience and improve Our services, recommendation algorithms and delivery;
  • Determine Your account requirements and provide personalized suggestions, tips and recommendations;
  • Provide You with interactive features through Our Service;
  • Help advertisers understand Our audience and provide You relevant advertisements;
  • Communicate with You concerning Our Service, send news about Services, details about new features and content, promotional announcements and surveys, and assist You with operational requests such as password reset requests;
  • Notify You about changes in Terms & Conditions and this Policy;
  • Share with Our customer support team, Data Protection Officer, data subject rights team and/or breach response team to resolve any incidents and/or Your queries related to Your rights or Services provided to You.
How long do We store and use Your Information?

We retain the information which We have collected for no longer than is necessary. This is determined on a case by case basis and as required by local applicable laws. Normally We will retain the information as long as You maintain an account with Us and until the time You continue to access and use the Website. We will delete Your information whenever You request Us to do so. However, We may archive and/or retain some information for legal purposes to ensure our compliance with applicable laws.

Your Controls and Choices

Accessing and rectifying Your personal information. We make good faith efforts to provide You, as and when requested, with access to Your personal information and shall ensure that any personal information found to be inaccurate or deficient is corrected or amended as feasible. You can make access requests by sending an e-mail to Our Data Protection Officer.

Data Portability. You may be entitled to request copies of personal information that You have provided to Us in a structured, commonly used, and machine-readable format, wherever feasible.

Data Retention and Erasure. If You no longer want Us to use Your information, You can request that We erase Your personal information and close Your Website account. Please note that if You request the erasure of Your personal information, We may retain some of Your personal information as necessary for Our legitimate business interests, such as fraud detection and prevention, and to comply with Our legal obligations.

Withdrawing Consent and Restriction of Processing. For withdrawing Your consent at any time, You may send Us an e-mail. We shall review Your request and may ask You to verify Your identity.

Objection to Processing. Where Your personal information is processed for direct marketing purposes or any contests, promotions or other services, You may at any time ask Us to cease processing Your data for these direct marketing purposes by sending an e-mail to Us.

Complaints. You can write to Us in case of any grievance or complaint at the support e-mail address. You have the right to complain about the data processing activities carried out by us before the competent data protection authorities.

Phishing

If You receive a suspicious email on Our behalf, We suggest You do not reply to it and do not open any attachments, click on links contained in the e-mail or provide any information in response to it. You can report suspected fraud involving Us by sending an e-mail to support@couponsduniya.com with the word “phishing” in the subject line. We do not send e-mails requesting a user for payment information, username or passwords.

Children's Privacy

Coupons Duniya is not intentionally designed for or directed at persons less than 18 (eighteen) years of age and does not knowingly permit any person who is under 18 years of age to register with the Services or to provide any other personally identifying information. If Coupons Duniya becomes aware that any personally identifiable information of persons less than 18 years of age has been collected without verified parental consent, then Coupons Duniya will take the appropriate steps to delete any such information and notify the parent.

Data transfer, storage and processing globally

We operate globally and may transfer Your personal information to affiliated companies or third parties in locations around the world for the purposes described in this privacy policy. Wherever Your personal information is transferred, stored or processed by Us, We will take reasonable steps to safeguard the privacy of Your personal information. When using or disclosing personal information transferred from the European Union, We use standard contractual clauses and data processing addendums per the requirements under the GDPR.

Security measures

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of Our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures. All information gathered is securely stored within the Company-controlled database, stored on servers secured behind a firewall on the cloud; access to the servers is password-protected and strictly limited. However, no security system is impenetrable.

Updates and Changes

We may alter Our privacy policy from time to time to incorporate necessary changes in technology, applicable law or any other variant. Any changes We make will be effective immediately on notice, which We may give by posting the new policy on the Website. You are advised to review this Policy periodically on the Website.

Contact Us

If You require any information or clarification regarding the use of Your personal information or this privacy policy, or have grievances with respect to use of Your personal information, please email the Data Protection Officer.

You can also write to:

KSP Digital Tech LLP.
403, Ship Corner Building, Opp. Hanuman Mandir, Subhash Chowk, Gurukul, Ahmedabad, Gujarat 380015

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